BUSINESS SERVICES

• Have you always wanted to have
• More reliable computer systems?
• Capped IT costs?
• An easy to calculate budget for IT expenditure?
• An organisation that has the efficiency of your network as its priority?
• A service organisation that contacts you and keeps you informed?
• A reward for loyalty?
• Is computer uptime crucial to the success of your organisation?

The TailorMade Computer Support Services addresses all of these areas, and goes a step beyond all previous Computer Support Services, with the establishment of our tailored Platinum, Gold and Silver Service Level Agreements.

Traditionally IT companies are focused on the time spent performing work for their clients. This makes it difficult to estimate labour charges before work is performed, thus rewarding IT companies that perform work slowly, rather than those that perform work efficiently.

TailorMade Computer Support Services forms the backbone of the relationship between TailorMade Computers and you, the Client. It is provided to you on three different levels to match your service requirements and budget, each level clearly defining the work that will be performed under the Computer Support Services at no additional charge to you.

It is an incredibly simple concept. The Computer Support Services is not based on the number of hours work allowed each month. There are simply a range of tasks, outcomes and regular maintenance that will be performed under the scope of the Computer Support Services.

If TailorMade Computers technicians perform their work slowly or you have more problems in a certain month (problems that are covered under your Computer Support Services level), there is no additional cost to you.

The TailorMade Computer Support Services is therefore, a commitment to you to ensure work is performed efficiently and that the performance of your network is always at its peak. 

This is an exciting concept offering from TailorMade Computers.   It is about providing the efficiency and savings you deserve.