Refunds, Returns and Warranty

Returns
Any unused unopened items can be returned for credit if it is returned within 7 days of delivery, and the packaging is undamaged.
No monetary refunds will be given, only a credit. Items must be sent back to us within 7 days of receipt with proof of purchase. If a non-faulty item is returned, together with the original retail packaging within 7 days of delivery, we will charge $15 or 20% whichever is greater as a restocking fee .


Warranty
TailorMade Computers warrants to the original purchaser that any supplied hardware will be free of defects in workmanship and materials for the period of your warranty, which is measured from the date of delivery. This limited product warranty does not include:

• Product for which TailorMade Computers has not received payment;
• Non-TailorMade Computers branded or supplied hardware products and accessories;
• Software, including the operating system;
• Product that has been damaged by actions that are beyond TailorMade Computers' control, including without limitation, impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster, war, strike, lockout, epidemic, destruction of production facilities, riot, insurrection, or material unavailability; or
• Product that has been damaged through misuse, abuse or mishandling, including without limitation the unauthorized modification of the system as a whole or any individual component, and/or the attachment of peripheral devices.